(707) 942-0991

MoonAcre Spa and Baths Policies

The MoonAcre Spa and Baths is located at the Calistoga Motor Lodge and Spa. Our address is:

1880 Lincoln Ave.
Calistoga, CA 94515

Spa Hours
10am – 8pm daily

Reservations
A valid credit card is required to hold all reservations. Reservations can be made:
by phone, dial our Spa Host at 707/942-0992
by email, spahost@moonacrespacalistoga.com
online, www.moonacrespacalistoga.com
Please notify us of any health concerns prior to making your appointment.

Make the Most of Your Spa Time
Spa facilities are open to Calistoga Motor Lodge & Spa guests and non-hotel guests age 16 and older. To fully enjoy your experience, we recommend arriving 30 minutes prior to your appointment start time. You are welcome to take advantage of our heated mineral pools (available gratis to spa guests) and coed steam room both before your treatment. We may have to reduce the treatment times for those who arrive late, in order to avoid negatively affecting the next guest. The use of cell phones, laptops, and other electronic devices is permitted in the spa. However, we request that they are used respectfully, with an eye towards fellow guests. The spa is a 100% smoke-free environment.

Cancellation and Change Policy
Please notify us 8 hours in advance if you need to cancel or reschedule your appointment for any reason. Those who cancel/make changes less than 8 hours in advance will be charged 50% of the service cost. Those who do not show will be charged in full.

Dress Code
Swimsuits are required to enjoy the pools. Robes, slippers, and towels are provided for your comfort. Most body treatments are performed unclothed. However, you will be appropriately draped at all times.

Gratuities
Gratuities are left to the discretion of our guests. We recommend leaving 20% in recognition of exemplary service.

Valuables Storage
You will be given a private locker for your exclusive use. However, we recommend that you leave valuables at home.

Gift Cards
To purchase a Gift Card, dial our Spa Host at 707/942-0992. Gift Cards may also be purchased online at www.moonacrespacalistoga.com

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